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How can I avoid roaming charges when using Figabytes?

Roaming charges can add up quickly when traveling internationally. Figabytes eSIMs are designed to help you stay connected without paying expensive roaming fees from your home carrier.

This guide explains how roaming charges happen and what to do to avoid them when using a Figabytes eSIM.


What Are Roaming Charges?

Roaming charges occur when your device connects to mobile networks outside your home country using your primary SIM card. These fees are often higher and can apply to:

  • Mobile data

  • Calls and messages

  • Background app usage

Even short usage can result in unexpected charges.


How Figabytes Helps You Avoid Roaming Charges

Figabytes eSIMs connect you directly to local or regional networks, allowing you to:

  • Use mobile data without your home carrier’s roaming fees

  • Pay upfront for a fixed data plan

  • Control usage and avoid bill shocks

Once set up correctly, your Figabytes eSIM replaces roaming data usage.


Steps to Avoid Roaming Charges

1. Turn Off Data Roaming on Your Primary SIM

Before or after arrival:

  • Go to your device settings

  • Disable Data Roaming for your primary (home) SIM

This prevents accidental roaming usage.


2. Set Figabytes as Your Mobile Data Line

Make sure your device is using the Figabytes eSIM for mobile data:

  • Select Figabytes as the active data line

  • Confirm mobile data is turned on for the eSIM


3. Enable Data Roaming on the Figabytes eSIM

For most international eSIMs:

  • Data roaming must be ON for the Figabytes eSIM

  • This allows it to connect to supported local networks


4. Disable Mobile Data Switching (If Available)

Some devices automatically switch between SIMs:

  • Turn off mobile data switching

  • This ensures data doesn’t fall back to your primary SIM


Can I Keep My Primary SIM Active?

Yes.
You can keep your primary SIM active for:

  • Calls

  • SMS

  • Two-factor authentication

Just make sure mobile data is routed through the Figabytes eSIM.


Additional Tips to Prevent Extra Charges

  • Turn off background app refresh if needed

  • Monitor data usage regularly

  • Avoid enabling data on multiple SIMs at once

  • Check device settings after software updates


What If I Still See Roaming Charges?

If you notice roaming charges:

  • Confirm which SIM is set for mobile data

  • Double-check data roaming settings

  • Contact your home carrier for billing clarification

Figabytes eSIM usage itself does not generate roaming charges from your home carrier.


Need Help Setting Things Up?

If you need help configuring your device to avoid roaming charges, the Figabytes support team is here to help you stay connected with confidence.

Get Started

How to use Figabytes

Simple steps to get you connected

●  Validate

Check Device eSIM Compatibility

Dial *#06# to check. if you see an EID number, you are good to go!

Validate
●  Find

Select Your Travel eSIM Data Plan

Select your destination and pick your travel eSIM data plan.

Find
●  Connect

Install eSIM and Connect

Set up the eSIM on your device by following the instructions in the app.

Connect